AllOne Corporate Solutions offers a wide range of services to support clients to comply with the legal requirements of FOI and Data Protection Acts.  These include – but are not limited to – the following:-
 

• FOI Training

• FOI Audits

• Ongoing FOI support and expertise for dealing with requests

• Data Protection Training

• Data Protection Audits

• Record Management training

• Record Management Review and Audit

FOI Training

To comply with the FOI Act 2014, each FOI body will be required to establish an FOI structure to respond to requests and work with the Office of the Information Commissioner on appeals.  Full expert training will be provided to ensure Decision Makers and Internal Reviewers are ready to respond to requests.  Training will cover the legal requirements under the FOI Act 2014 including:-
 

• Responding to requests
• Requirement to publish certain information
• Dealing with requests to amend records and reasons for decisions
• Using the exemptions
• Applying fees
• Standard letters and much more.

Training will be tailored to suit the specific needs of your organisation.

FOI Audit

As your organisation develops its expertise in FOI, regular audit will help to ensure continued compliance with legal requirements.  Audits will include:-
 

• Review of decision letters and decisions
• Adherence to deadlines
• Use of exemption sections
• Scope of the requests

Follow up training based on Audit findings will ensure that your organisation continuously learns and improves the quality of responses and its records.

Ongoing FOI support and expertise

This service is to ensure that your Decision Makers and Internal Reviewers have access to expert advice as and when it is needed; each FOI request is different and some will be particularly complex.  Our Experts will be at the end of the telephone or email to support your Decision Makers and Internal Reviewers in responding to these requests, for more complex cases on site support is available.  Please contact us for further information and  to discuss our Retainer Contract..

Data Protection Training

Every organisation holding personal data must comply with the requirements of the Data Protection Acts and training will help your organisation to meet these requirements.  Training includes:-
 

• Addressing issues of registration
• Confidentiality
• Consent
• Access to personal data
• Sharing and processing personal data
• Access requests
• Data breach management and much more.

Training will be tailored to suit the specific needs of your organisation.

Data Protection Audit

Data Protection Acts cover issues including:-

•    Registration
•    Storing, sharing and processing personal data
•    Security
•    Retention of records
•    Access to personal data in manual and electronic form

Regular Data Protection Audits will help you to ensure compliance with the requirements of the Acts and also to improve information governance in your organisation.

Record Management Training

Records are one of your organisation’s most valuable assets and this training will assist your organisation in ensuring that your records are of the highest standards and meet the needs of your organisation.  Training includes:-

•    Record keeping
•    How and what to record
•    Use of abbreviations
•    Signatures
•    Draft documents
•    Minutes of meetings and much more.

Training will be tailored to suit the specific needs of your organisation.

Record Management Review and Audit

The Data Protection Acts requires organisations to retain records for as long as is required for your business purpose; this places responsibilities on organisation to manage their records and ensure that they are only retained for specified periods.  Record Management Review and Audit will assist your organisation in determining the business needs for particular records and therefore how long they must be retained.  AllOne will support you to develop your own Record Management Policy and ensure compliance with the Data Protection Acts.